How to hold people accountable without ruining relationships.

4 Minute Read

Picture this scenario: People at work are unengaged. You can feel your direct reports whispering about you around the water cooler. Sometimes you feel walked on. And your team thinks that they can get away with anything…because you won’t do anything about it. Does any of this sound familiar?

Having crucial conversations with your team is hard. We know our employees have good intentions. But sometimes, they make mistakes, or we need to correct performance issues. And holding them accountable for missing the mark can be extremely uncomfortable.

You're not my boss! - How to deal with your micromanaging coworker.

3 Minute Read

Every company has one. The micromanaging coworker. You know who we’re talking about. The one employee that has his hands in everything. He’s the go-to for all the questions you have. But also a bit of a control freak. Things that aren’t his job easily become his job, because he can’t let go. He checks up on your work and he’s always questioning what you’re doing. Sometimes, you might even start to wonder how he has time to do his own job when he’s spending so much time trying to do yours. And here’s the worst part…You don’t even report to him! Therein lies the dilemma. How do you keep your working relationship intact, yet still be firm enough to set your boundaries? It’s time to deal with your micromanaging coworker.

Conflict is a part of life...

3 Minute Read

Experiencing conflict is a part of everyday life. It happens at work between co-workers; it happens at home between family members, and it happens in social settings between friends. Many people have a negative definition in mind when it comes to the word, and they certainly don’t want to deal with it. But, did you know that some types of conflict can actually be beneficial? Healthy conflict can lead to better relationships, increased confidence, greater respect from others, career development, and harmony within your office or home

Crucial Conversations

2 Minute Read

What is it about some people that make them so great at leading people? Is it their conversational style? Is it their personality? Or is it a person’s ability to approach crucial conversations in a way that is respectful and effective? Having the right approach might sound simple…The truth is that simple doesn’t always mean easy.

The Reality of "The Supervisor Sandwich"

3 Minute Read

Confrontation is certainly not the easiest part of being a manager. In fact, it’s probably your least favorite. It’s human nature to avoid interpersonal discord. Many people hope a problem just corrects itself without our intervention. But, is that manner of thinking really reality? How can you provide coaching for an employee, co-worker, or even your own supervisor and have it be a positive experience? We’ve all heard of “The Supervisor Sandwich.”

Another Tough Leadership Challenge

Communication, Company Culture, LeadershipMay 6, 2014critical conversations, Crucial Conversations, expectations, get along, gossip, problem, reality vs perception, relationshipsComment