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Family business owners often contemplate who will take over the business when they retire. Revela is now owned by Wayne’s daughter, Andrea Fredrickson. Actually, many owners consider their family members as first options. Leadership teams may consist of spouses, siblings, children, cousins, etc. All the same people that sit around the table at Thanksgiving dinner. But as a non-family member in a family business, sometimes you have to wonder… Where do I fit in?
Sometimes in family businesses, there are non-family employees who feel family members are entitled. They believe that no matter their skill set, those family members will always trump other employees. They watch as family members get promotion after promotion; and all the while, they’re sitting and stewing about it. They’re telling their peers. And then they begin keeping score.
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I recently listened to an interview with Mario Andretti. When asked his best advice to business leaders, his response caught my attention. It was a way to increase productivity. He responded, “Slow down so you can speed up.”
Now you might be thinking that makes no sense. That doesn’t really apply to business. In the racing world, drivers practice all week long. They don’t run at their maximum speed during all of their practice time. Part of their time is actually spent at slower speeds so they can feel what is going on with the car and communicate it to the crew so they can make adjustments. They have to slow down to focus on what the car is doing and how it feels.
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Being a manager has its ups and downs. Sometimes, your team is on a roll; they’re rock stars. Things are going great. They’re following your direction and they’re hitting goals. Then you get to celebrate! Other times, nothing seems to be going right. You know you’ve got good people, but you can’t get them to follow your lead. You coach and train them several times, and while most of them catch on, there’s that one person who will continually do things his own way, despite all the time you spent training and coaching.
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